As consumers become more sophisticated about technology in their professional and personal lives, they expect more from hotels when they travel. A hotel’s technology offerings are an important factor when choosing a hotel, according to a majority of respondents to a SmartBrief poll. Savvy hotels are responding by adapting their guest rooms, meeting spaces, lobbies and front desks to today’s technology advances.
The changes are improving the guest experience as well as making hotels more inviting to younger travelers – the market every hotelier is trying to accommodate and attract – who see technology as an essential part of their lives. Read on to learn about the most important trends in hospitality technology.